Privacy Policy

Last Updated: December 2024

1. Introduction

Clean Giraffe ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our commercial cleaning services.

2. Information We Collect

Personal Information

We may collect personal information that you provide to us, including but not limited to:

• Name and job title
• Company/organization name
• Email address
• Telephone number
• Business address
• Billing information
• Service preferences and requirements

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our cleaning services
• Process your requests and transactions
• Send you service updates and marketing communications
• Respond to your comments and questions
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or illegal activity

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: With third-party vendors who assist us in operating our business
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your consent or at your direction

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent where we rely on consent to process your information

7. Cookies

Our website uses cookies to enhance your experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

• Clean Giraffe
• Brunswick, OH
• Phone: (216) 999-4784
• Email: Supports@CleanGiraffe.com